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Pathway to care

If you require help urgently, contact us on 1300 66 77 88 to discuss other services you may be able to access.



Approved for a home care package

Following your ACAT assessment, you will be advised by letter if you are approved for a home care package. The letter will also inform you of the level of your home care package.

Once approved, you will be placed on a waiting list in the national queue for a package to be assigned to you. Although there is a wait time, it is advisable to start researching home care package providers to ensure a smooth process when you are assigned a package.

You may be eligible for services through the Commonwealth Home Support Program during this waiting period. To learn more about Alzheimer’s WA’s home care packages or to discuss interim services that best meet your lifestyle and needs please call us on 1300 66 77 88.

Assigned a home care package

Once a home care package is available, you will be advised by letter that you have been assigned a package.

This letter will include a deadline for you to sign up for a package. It is possible to get an extension to this deadline, however if you do not sign an agreement with a home care provider before this date, you will go back to the beginning of the national queue.

To learn more about Alzheimer’s WA’s home care packages or for help with your deadline please call us on 1300 66 77 88.

Choose home care provider and design a care plan

Alzheimer’s WA is the only dementia specialist home care package provider in Western Australia. Our philosophy of care embraces a person-centred approach that respects the individuality and the experience of those living with dementia.

We aim to help you to remain living at home for as long as possible.

Our dementia specialist care managers work with you to understand your needs and help you navigate through the home care package process.

Should you choose Alzheimer’s WA as your home care package provider, your care manager will help you through the process of signing your home care agreement.

Together you will design a personalised plan that meets your needs and ensures your wellbeing.

You will also agree on a date for your services to start.

Please note: The agreement must be signed by both you and Alzheimer’s WA before the deadline stated on your assigned home care package letter.

Meet your dedicated care team

Your dementia specialist team will depend on the services you select for your personalised care plan. The team may include support workers, allied health staff and nurses.

Your care manager will introduce you to your dedicated team. Your team is flexible and can be changed if they do not meet your needs.

We aim to keep your team as consistent as possible to enable you to form relationships and for the team to get to know your routines and preferences.

We will work with you to decide on a start date for your services, and continue to work with you as your goals and needs change and adjust your care plan as required.

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